The Road to HR Matrix

A discussion in CiteHR http://www.citehr.com/277924-hr-matrix.html to understand how to build a matrix structure in HR.


The matrix structure comes in consideration when an organization has either geographically located centres or too many different business units processing or producing at different levels within the org value chain. The understanding of business processes. The structure of its units is drawn to manage production. Here we take a high level view at the Org structure, Work flow and Centre-based structures. For e.g.: An organization has five processes before the finished product is sent to the client. These five processes are further clubbed in units two make it manageable. The logic behind clubbing the processes can be similar nature of work or shared resources between the processes. The production may need support from quality, project management and business analytics. These functions would form the production support functions. Hence we have three clear units including Unit A and Unit B from production and the Unit C from Production support.

Now we take a sneak peek at the employees in this structure to understand the work flow and chain of command. The employees would be a part of the org structure accordingly. It would start with Production Executive, who would process the work at the primary level. This would further get finished by the experts in the team before moving the work to the Unit B. A batch of 12 -15 Production Executive would have a team leader who would report to the Manager. The manager would be responsible for 3-4 team leaders who would be responsible for production executive respectively. This structure would remain the same for every unit.